Frequently Asked Questions about Rafting

Where and When Do We Meet?

All Northeast Whitewater Rafting guided trips meet at Northeast Whitewater Lodge & Guide Service 5 miles south of Moosehead Lake located at 155 Greenville Road Shirley, Maine 04485.

Directions to Northeast Whitewater Rafting

Our Whitewater Rafting trips meet at the following times; specific to the river you are rafting on. Please arrive 15 minutes early to check in and prepare for your adventure. NOTE: Trips do not wait for late arrivals – and late arrivals do not receive refunds or credits for future trips.

Kennebec River trips meet at 9:00 AM

Dead River trips meet at 8:00 AM

Canada Falls trips meet at 8:00 AM

Seboomook trips meet at 8:00 AM

Penobscot River trips meet at 8:00 AM

Are Advanced Reservations Required?

Advanced reservations are required. We require a 50% deposit to confirm your reservation with the balance due 30 days prior to the trip date. You can confirm your reservation within 30 days if space is available. Once a reservation is confirmed you cannot lower the number of participants in your reservation, but you may be able to add additional participants if space is available. ALL DEPOSITS ARE NON-REFUNDABLE.

How Should I Pay for My Trip?

Northeast Whitewater Rafting accepts Visa, Mastercard, Discover Card, AMEX, personal check, cash, or money order.

What If It Rains?

All Northeast Whitewater Rafting trips go rain or shine. There is NO refund and you cannot transfer to another date due to inclement weather. You are going to get wet even on the sunny days!!!

What About the Black Flies and Mosquitoes?

We do have pesky black flies and mosquitoes. The worst time for the bugs are in late May and June. But you never know when they will be out. The best thing is to wear clothing that covers you up. Also bring along some bug spray or we have some at our basecamp that is available for purchase.

Where Can I Stay During My Trip?

We offer MANY cost-effective Stay & Play Packages that incorporate staying in campgrounds, cabins, Inns, or motels along with the total price for your trip. If you aren’t familiar with the area, have a large group, or simply don’t want to bother with finding your own accommodations this is the way to go! You may also feel free to book your own lodging.

Additional Information:

You may want to bring extra cash for wetsuit rentals, t-shirts, hats, fleece jackets, sunglasses, eye glass retainers (chums), pictures & videos of your trip, disposable cameras, bug spray, sunscreen, and, of course, your Guide’s gratuity, which is always appreciated but never expected.

Add a 9% Maine State Lodging & Meals Tax to all Northeast Whitewater Lodging & Meal Packages. A user fee to cover road access to the river and a State of Maine head fee is added to each rafting guest.

  • Kennebec River $6.00
  • Penobscot River $6.00
  • South Branch of the Penobscot River (Canada Falls) $14.00
  • Dead River $12.50

Northeast Whitewater Rafting takes pride in our small, personalized trips, where you feel like part of the family. We have some of the most experienced guides, hands down the best equipment, and maintain an excellent safety record. So you will always get the best trip in the industry.

Alcohol consumption and illegal drug use is prohibited prior to and during all Northeast Whitewater Rafting trips. We reserve the right to refuse any customer that we suspect to be under the influence of alcohol or any illegal drug and that customer will NOT receive a refund.

When Does The White Water Rafting Season Begin & End?

Our season runs from May – mid October, seven days a week. We run trips on the Kennebec River, Dead River, Penobscot River, Seboomook, and the Canada Falls Sections of Maine’s exhilarating White Water Rafting Rivers.

When is the Best Time to Go White Water Rafting?

Spring rafting offers exciting high water levels and flows. The Summer brings warm weather, swimming, and scheduled dam releases offer guaranteed Class IV and V whitewater. The beautiful foliage, less people on the river, and warm days make Fall a popular choice to enjoy the splendor of Maine.

Is Lunch Included With Our Trip?

We include a full river lunch with all our full-day whitewater rafting trips. Our lunch is served mid way through the trip. Lunch includes choice of chicken, steak, or a veggie burger, our famous river rice, pasta salad, bread & butter, brownies, and iced tea or hot chocolate.

Will There Be Enough Water for My Trip?

Our highest water levels are usually in May and June, due to Spring runoff. But we are lucky that all our rivers are dam controlled. This gives us guaranteed daily scheduled water flows on all our whitewater rivers in Maine throughout our entire season. So you are guaranteed to get WET and have FUN!!!!

How Cold is the Water?

Water temperatures vary throughout the season. The temperature in May is between 40-50 F, in June 50-60 F, and will warm up to above 70 F in July & August. Depending on the weather, they can stay warm into September.

Will I Need a Wetsuit?

Wetsuits are required in early Spring & Fall. Northeast Whitewater Rafting requires that you wear a wetsuit on the river until June 15 and anytime after September 15. If you don’t have your own wetsuit equipment, we rent full wetsuit (3mm farmer johns & 3mm tops), booties, and paddling jackets for $20 per person. All sizes from extra small to extra large are available.

Can I Bring My Own Gear?

If you have your own wetsuit and footwear you may wear it, as long as it meets Northeast Whitewater Rafting and State of Maine standards. You must wear our PFD’s during all Northeast Whitewater Rafting trips. Helmets are required on all trips and if you have your own whitewater helmet you may wear it on the river.

What Should I Wear for White Water Rafting?

We recommend a bathing suit, sneakers or river sandals, sunglasses (with a strap especially for prescription glasses); contacts are fine, synthetic long underwear (i.e., Under Armor™, Polypropylene™ & Capilene™). DO NOT wear cotton or cotton blend clothing! Also, consider a warm hat, and wool socks. And, don’t forget a towel and a change of clothes for the end of the day!

What Should I Bring With Me to the River?

We recommend that you do not bring valuables to the river or on your trip. Our vehicles are left unattended during the day and Northeast Whitewater Rafting does not take responsibility for ANYTHING left in our vehicles. Disposable cameras, bug spray, sunglasses, eye glass retainers (Chums or Croakies), and sunscreen are available for purchase and can be secured to you, the raft, or put into the Guide’s drybag. If you have required medication you can also bring that along and put that into the Guide’s drybag. Make sure that you lock all your valuables in your car and we have a safe place for your car keys.

Do I Need to Have White Water Rafting Experience?

Experience is not necessary. However, minimum ages do apply for each river (beginning at 8 years). There is NO maximum age limit. Having normal health is advised and expected. Even non-swimmers are welcome (we use full floatation Us Coast Guard approved Type V vests). There will be 6-8 guests per raft, and your Registered Maine Guide will be with you at all times. We offer a detailed safety orientation before all whitewater rafting and kayaking trips to maximize your safety and fun!!!!

What Does Northeast Whitewater Rafting Provide?

Northeast Whitewater Rafting provides everything you need to go white water rafting; paddles, type V PFDs, helmets (required on all Northeast Whitewater Rafting whitewater rafting), wetsuits (available for rental), state of the art self-bailing rafts, Registered Maine Guides, a full river lunch, all transportation, a photo slideshow of the days adventure, and a wet and wild ride!!!!

Do You Have to Have a Minimum Group Size?

You may join an existing trip on any available date with any number of people. We offer trips seven days a week. For all overnight rafting trips we require a minimum group size of 6 people. If you would like your own raft, Sport Rafts are available for most river trips (at an additional cost and minimum participant requirement). Sport Rafts are the smallest rafts on the river. Everything looks and feels bigger. Sport rafts are also driven by only the most experienced guides.

*Sport Rafts guarantee that you will have your own raft.

Do You Offer Group Discounts for White Water Rafting?

We offer discounts if you book a trip with 16 people, the 16th person goes white water rafting for FREE!!! Many discounts and specials apply to youth groups (church groups, boy scouts, girl scouts, college groups, project graduations, summer camps, parks & recreation departments, military personnel, and corporate groups). Contact Northeast Whitewater Rafting for more details.

How Long Are River Trips?

This varies depending on the river and the flow for the day. But the average distance is between 8 and 15 miles. This is approximately 3-6 hours on the river for full-day trips.

What Time Are the Trips Done?

This varies depending on the activity, group size, water flow, and other factors beyond our control. On our full-day trips we usually arrive back at our basecamp between 4pm and 5pm.  BYOB for end of the day conversation, relaxation, photo and video watching!

Call Northeast Whitewater Lodge & Guide Service to schedule your Maine whitewater rafting trip today! 207-695-0151.

Northeast Whitewater Rafting Cancellation & Refund Policy