Northeast Whitewater Lodge, Campground & Guide Service
Dear Northeast Whitewater guest,
Our integrity and values as a guide service, campground and outdoor adventure resort is the reason we are writing this response to COVID-19, which is at the forefront of the news. We want our guests to know that we are taking this seriously. It’s our intent to keep your experience at Northeast Whitewater safe, healthy and fun for you and your family, always.
Since February, we’ve been monitoring COVID-19 information and evaluating our own procedures. We are following the guidelines set by the Centers for Disease Control (CDC) and the World Health Organization (WHO) along with other authorities and will remain in compliance with all requirements.
It has always been our focus to keep our facilities and equipment clean and we will continue to do so. Our cleaning procedures have utilized disinfectants that are effective against the spread of viruses. We will additionally be focused on high frequency areas such as handles, paddles, helmets and all rental equipment, for added guest ease of mind.
We are offering rescheduling to our guests whose travel plans are impacted due to cancellation and caring for yourself or a loved one sickened by COVID-19. For your peace of mind, we are offering a trip credit, with no expiration date to reschedule, for guests needing to cancel their trip.
We look forward to many more adventures together! In the meantime, be like a Tree. Stay grounded. Connect with your roots. Turn over a new leaf. Bend before you break. Enjoy your unique natural beauty. Keep growing.
We look forward to seeing you soon,
Your friends at Northeast Whitewater